Position: Shipping & Inventory Lead

Old Faithful Shop is a design-focused retail business with two Vancouver locations and an active online store. We are hiring a Shipping & Inventory Lead to own the speed and accuracy of our back-end operations.

This is a hands-on role for someone who takes pride in execution. If you like systems, clear expectations and seeing tangible results from your work, this will suit you well.

What You’ll Own

• Pick, pack and ship all online orders (same or next business day)
• Receive and reconcile inbound freight (domestic and international)
• Log inventory accurately in Shopify within 24 hours of arrival
• Create and manage inter-store transfers
• Coordinate courier pickups (UPS, DHL, local delivery)
• Document damages and initiate claims
• Maintain a clean, organized and efficient stockroom

Performance Standards

• In-stock online orders ship within 24 hours
• Receiving processed within 1 business day
• Transfers created same day inventory moves
• High inventory accuracy and low fulfillment errors

We value consistency and follow-through. This role has clear KPIs and autonomy.

You Are

• Detail-oriented and process-driven
• Physically capable of lifting and moving cartons
• Comfortable working independently
• Calm under pressure
• Comfortable with basic systems and software
• Interested in improving workflows, not just maintaining them

Retail or warehouse experience is an asset. Experience with Shopify or inventory systems is a plus.

Compensation

• Competitive hourly compensation based on experience.
• Extended health benefits
• Full-time position

This is an in-person role based in Vancouver.

To apply, send your resume and a short note explaining why operational work appeals to you via email below.

Apply Now

Position: FT and PT Sales Associates

We are looking for motivated, results-driven Sales Associates to join our team. Our ideal candidate is enthusiastic and energetic with a genuine desire to provide outstanding service to our customers.

Sales Associate Responsibilities

• Engaging customers in a friendly, warm and welcoming manner
• Anticipating the customer's needs and applying product knowledge to advise them in their decision
• Develop and cultivate strong buying relationships with our customers
• Manage POS transactions accurately and efficiently
• Maintain a clean store environment and uphold merchandising standards
• Work towards and exceed sales goals

Requirements

• Proven experience in a retail sales environment
• An associates degree or high school diploma
• Strong customer service and communication skills
• Proficient in English with the ability to read, write and perform basic math
• Ability to work as part of a team to reach sales goals and directives
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service 
• Available to work a variety of hours including evenings and weekends

Please bring your resume in person to our Vancouver store location or forward your resume via email below.  

Apply Now